Identity Verification

Identiway® takes the pain out of remotely identifying your customers. The solution increases conversion by providing two-minute, pure digital on-boarding experience for natural persons.

With Identiway, service providers in finance, insurance and gambling identify natural persons to customer due diligence (CDD) anti-money laundering (AML) compliant standards in more than 25 countries.

The Identiway platform is offered as a web service, as the Identiway app or in app SDK for your native app.

Product sheet (App) Product sheet (Web)

Unique approach

The Identiway platform is different from traditional identity verification services in that:

• Consumers first verify their identity by signing-in to a bank (or tax) account.
• Consumers take a picture of a government issued ID card (and optionally a selfie)
• Consumers can be issued an electronic signature by simply choosing a PIN code

Smooth On-boarding

Identiway is adapted to the country where the service provider is licensed. The customer will experience a smooth journey that typically involves three or more steps:


Customers sign in to their bank account


Customers choose a PIN code and enable touchID


Customers take a picture of a valid identity document

Service Provider Benefits

For the service provider, Identiway brings unique benefits:

• Both web and app environments are supported
• High level of assurance with bank access and data
• Higher conversion
• Low fraud
• AML compliance by design
• Compliant eSignatures with TouchID
• Cost savings from lean digital processes

How is this different?

Identiway ties together bank accounts covering 300 million consumers in more than 25 countries. Identiway combines machine based AI processing of ID documents and selfies with bank data to create high level of assurance. Where EIDAS esignatures are issued, service providers also achieve esigning and strong authentication.

Why is this better?

Service providers using the Identiway Platform achieve higher conversion than methods involving uploading of documents, video conference or similar combinations. By providing compliant eSignatures Identiway can comply with emerging MLD4, PSD2 and GDPR regulation. The platform reduces fraud and allows for significant cost savings in contact center staffing.

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